Kudos aims to always guarantee all guests satisfaction.
But in any circumstances where you do not feel this has been achieved, we encourage you to let us know.
We will always strive to correct this.
All feedback will be used to develop and maintain our services and will be received with gratitude.
Delaying a complaint will seriously affect our ability to investigate and rectify.
We kindly request that if you are not 100% satisfied with your service, for any reason, please inform us either via email, telephone or in person within 7 days of the initial service.